Shell estimates that in collaborative workforms and Integrtaed Operations (IO) the impact of people in results will be of 80% due to their ability to innovate and improve in.
This far exceeds the impact that we measured for the knowledge industry (biotech, IT, Web, shared services, etc.), With reference to Daimler’s shared services center in Spain, a research undertaken in 2003 concluded that one third of the savings were attributable to the improvement work and qualifications of the people and the rest to systems and processes.
That means that in the industries of the future it will be increasingly strategic to overcome current HR policies and systems. They are still based on functional and process vision of work and people. It will be of foremost strategic importance to produce collaborative ways of working to release the potential of people-in addition to performing their regular duties: Just what ValueCreation does!